Terms & Conditions for www.audioocean.net

Effective date: 2025

Welcome to audioocean.net (“Website”). By accessing or using this Website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.

1. Company Information

Audio Ocean
Universitätsstr. 14
D-04109 Leipzig
Germany

Email: orders@audioocean.net
Website: audioocean.net

2. Products & Availability

All products displayed on our Website are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.

Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product.

3. Prices

All prices are listed in the currency shown on the Website and may be subject to change without notice. Shipping costs, taxes, duties, or customs fees (if applicable) are not included unless explicitly stated.

4. Orders & Payment

Orders are considered confirmed only after full payment has been received.

We do not dispatch or ship any equipment until payment has been fully cleared.
Audio Ocean reserves the right to cancel or refuse any order if payment is incomplete, unverified, or not received.

5. Shipping

We ship worldwide using fully insured services only, via DHL, FedEx, or other trusted courier companies.

Dispatch time: 24–48 hours after payment confirmation
National deliveries (Germany): 2–3 working days
International deliveries: 5–7 working days

Delivery times are estimates and may vary due to customs procedures or circumstances beyond our control.

6. Returns & Cancellations

Any request for returns, cancellations, or exchanges must be communicated in advance and approved by Audio Ocean. Custom orders or special-order items may not be eligible for return.

Additional conditions may apply depending on the product type.

7. Warranty

All units sold by Audio Ocean come with a 12-month warranty, unless otherwise specified.

The warranty covers manufacturing defects under normal use and applies in accordance with the manufacturer’s terms and conditions. It does not cover damage caused by misuse, improper installation, unauthorized modifications, or normal wear and tear.

8. Limitation of Liability

Audio Ocean shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use the products or Website.

9. Privacy

Your personal data is handled in accordance with our Privacy Policy, available on this Website.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Germany. Any disputes shall be subject to the jurisdiction of the courts of Germany.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. The latest version will always be available on this page.

12. Contact

For questions regarding these Terms & Conditions, please contact us at:orders@audioocean.net